The Risk Decisions team was thrilled to be named winner of the Best Customer Focus category at the 2017 Best Business Awards at the end of last year.
Our community knows that we put our customers’ goals at the heart of everything we do. For us, it’s about working in partnership with our customers to achieve their risk management objectives. And we go deeper; we find ways to create a new risk management mind-set which allows you to become more resilient and really helps risk transform your business.
Creating a narrative around risk
The award is very much part of Risk Decision’s ongoing commitment to simplify the way customers manage risk, through a positive and adventurous approach. We’re doing this in three ways:
Understanding our customers
We’re constantly evolving our software platform, Predict! 5, with a total focus on user experience and customer outcomes. Predict! 5.2 is designed so users can visualise the effectiveness of risk management, allowing them to demonstrate the value of risk to their organisations, creating a full picture of risk.
Building our community
We’re building our community to help our customers and stakeholder benefit from each other’s experience and learning. We host free, expert-led community events for customers, ensuring they stay on top of risk trends, demonstrating our long-term investment. Supporting discussion across industry sectors and new geographies through value-add events will be a key focus for 2018.
The Risk Decisions team has been energised by a fresh new strategic direction, led by our leadership team, and driven by clear customer-focused objectives and skills plans. We’re attracting great talent into our growing company, in the UK and internationally.
We’d like to thank you for being part of the Risk Decisions community. It’s because of you that we get recognition like this from the Best Business Awards judges:
“Risk Decisions Ltd has taken a fresh, adventurous approach to helping its clients manage risk in a positive, collaborative way. Its outcomes-orientated approach demonstrates its dedication to clients and the customer community it set up is a great way for companies to share their experiences and knowledge in order to boost their resilience around risks and uncertainty. While the future can be full of surprises, Risk Decisions Ltd helps to take the bombshell out of change.”
If you’d like to know more about the events we have planned for 2018 or how we can help your business, please do get in touch.